Terms of service

FREZON POLICIES

Terms of Service

These Terms explain the rules and conditions that apply when you access, browse, use, or purchase from FREZON.

Overview

FREZON operates this online store. Shopify provides the ecommerce platform and technical infrastructure that enables us to offer products and services to customers.

These Terms apply to website visitors, customers, account holders, and anyone who accesses or uses our services.

Acceptance of Terms

By accessing our website, creating an account, or placing an order, you agree to these Terms of Service and the policies referenced within them. If you do not agree, please do not use our services.

Eligibility

You must be legally capable of entering into a binding agreement and must use the website and products only for lawful purposes.

Product Information

We make reasonable efforts to present product descriptions, specifications, images, availability, and pricing accurately. Product packaging, labeling, appearance, or manufacturer details may change without affecting the essential product supplied.

You are responsible for confirming that a product is suitable for your intended system, application, equipment, and local requirements before use.

Pricing and Availability

Prices, promotions, product availability, and offers may change without notice. We may correct errors, inaccuracies, or omissions and may cancel or refuse an order affected by a material pricing or availability error.

Orders

An order is an offer to purchase. We may accept, reject, limit, or cancel an order where reasonably necessary, including for suspected fraud, payment problems, inventory issues, shipping restrictions, or material listing errors.

Payments

You agree to provide current, complete, and accurate billing and payment information. Payment processing may be handled by third-party providers subject to their own terms.

Shipping and Delivery

Shipping times are estimates rather than guarantees. Carrier delays, weather, holidays, high order volume, remote locations, address problems, or operational disruptions may affect delivery.

See our Shipping Policy for additional details.

Returns and Refunds

Returns, cancellations, damaged items, and refunds are handled under our Return & Refund Policy.

Product Use and Safety

Refrigerant products must be stored, transported, handled, connected, recovered, and used safely and in accordance with product instructions, equipment requirements, and applicable law.

Do not use a damaged, leaking, altered, or improperly stored cylinder. Keep refrigerant products away from heat, flames, ignition sources, and unsafe handling conditions.

Prohibited Uses

Use the website or services for unlawful, fraudulent, abusive, or deceptive purposes.
Attempt to interfere with site security, functionality, accounts, or payment systems.
Copy, scrape, reproduce, or misuse store content in violation of applicable rights.
Use products in a manner that is unsafe, unlawful, or inconsistent with manufacturer instructions.

Intellectual Property

FREZON store content, branding, graphics, text, layout, and other materials are protected by applicable intellectual-property laws unless otherwise stated.

Third-Party Services

Our store may rely on third-party services such as Shopify, payment providers, carriers, analytics services, or external links. FREZON is not responsible for third-party systems beyond the extent required by applicable law.

Disclaimer

To the fullest extent permitted by law, the website and services are provided on an “as is” and “as available” basis, except where a written warranty, mandatory consumer protection, or other non-waivable right applies.

Limitation of Liability

To the fullest extent permitted by law, FREZON is not responsible for indirect, incidental, special, exemplary, punitive, or consequential damages arising from website use, service interruption, incorrect product selection, refrigerant mixing, improper storage or handling, unauthorized use, or service contrary to instructions or applicable law.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

Indemnification

To the extent permitted by law, you agree to be responsible for claims, losses, or expenses arising from your unlawful use of the website, violation of these Terms, infringement of third-party rights, or misuse of a product.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

Changes to These Terms

We may update these Terms from time to time. The current version will be posted on this page and will apply from the time it is published unless otherwise stated.

Governing Law

These Terms are governed by applicable laws of the United States and the State of Florida, without limiting any mandatory consumer rights that may apply.